Tuition Payment Dates:

For applications submitted before March 10 payments are due:

• March 10: 33% of balance
• April 10: 33% of balance
• May 10: remaining balance

For applications submitted after March 10, payments are due:

• April 10: 50% of balance
• May 10: remaining balance

For applications submitted after May 10, payments are due within 48 hours. If tuition was rolled over from a previous year program, 100% payment is due on March 10.

Late payments received after May 10th will incur a $150 late fee (this is not applicable to applications received after May 10th). If full payment is not received by June 1st SSB may at its discretion cancel the application / enrollment without refund

‘Hold your spot’ applications will be charged at the above Payment Dates, independent of whether any enrollment forms are yet to be submitted. Families who hold a spot are encouraged to cancel and free up the reserved program spot for other interested participants ahead of the above-listed Payment Dates if they do not intend to finalize their application and do not want to be charged as described above. 

SSB Refund Policy:

• All payments are subject to the conditions of our refund policy on the date payment is received. SSB may at any time update these Terms and Conditions, and post public posting these updated Terms and Conditions shall be immediately effective for new enrollments post this date.
• If SSB is not able to grant program acceptance for medical, behavioral, academic, or other substantial reasons, everything but the application fee is refundable. The application fee is never refundable or transferable.
• If a student cancels an application or enrollment prior to the start date of the program, the following deadlines and refund percentages apply:
  • For in-person programs
    • Cancellation Date before March 1: 100% of tuition is refundable, except the $99 application fee
    • Between March 2 – April 1: All tuition is refundable (except deposit and application fee). Option to roll over 100% of monies paid as credit for a future year.
    • Between April 2 – May 1: 75% of tuition is refundable (except deposit and application fee). Option to roll over 100% of monies paid as credit for future year. No fee to change programs (course, location, sessions).
    • After May 1: 25% of tuition is refundable (except deposit and application fee). Option to roll over 75% of monies paid as credit for future year. $300 fee to change programs (course, location, sessions).
    • After June 1: 0% refundable and 0% transferable to a future year. $500 change fee (course, location, sessions).
  • For online programs
    • More than 60 days prior to program start: 100% refund
    • More than 30 days prior to program start: 50% refund
    • Less than 30 days prior to program start: 0% refund
• After the start of a program, there will be no refund if a student leaves the program, independent of whether the student leaves due to personal reasons or a breach of the code of conduct. A student who leaves the program prior to the end date will not be permitted to re-join the program.
• Tuition credit from previous years is not refundable. If a family cancels the program, any tuition credits from previous years will be forfeited.
• Should SSB (rather than the student) cancel the program the following refunds will apply:
  • Cancellation due to reasons other than Force Majeure: 100% of the tuition
  • Cancellation due to Force Majeure (an uncontrollable event outside Terra’s control such as: flood, drought, earthquake or other natural disaster, epidemic or pandemic, terrorist attack, civil war, civil commotion or similar major safety concern, legal or policy actions by government or public authority that significantly impair program operations, act of God): 100% program credit in lieu of a refund.
    • Where possible, SSB will strive to, and reserves the right to make suitable adaptive changes, rather than to outright cancel a program.  Alternatively, SSB reserves the right to substitute the program with another program option of the same program theme.
    • In the case of COVID or similar events where safe program delivery is possible only with social distancing measures, SSB may need to add a ‘social distancing’ or COVID-19 testing surcharge to cover significant additional costs associated with changes to program elements such as dorming or transportation.

Items not covered by tuition:

• Airfare and airport taxes (if required)
• Passport/visa to the country (if required)
• Transport to/from campus (available as a supplement)
• Health insurance

Insurance:

Program tuition includes emergency evacuation and secondary medical insurance for students participating on programs on non-US campuses, subject to the campus not being in the students’ home country (e.g., a UK student participating on the Oxford program will not be eligible under this insurance).

In order to protect the program investment, SSB recommends that students purchase either the pre-program tuition protection plan, or obtain separate additional travel insurance.  If so, we recommend Battleface, a reputable provider with years of strong customer reviews and a reputation for good customer service.

Required Documents:

Participation in the program is contingent on both the participant and a legal guardian signing and agreeing to: Code of Conduct, Waiver, Medical Consent form, COVID-19 Informed Consent, and any other documentation that may become required. Program participation will not be permitted unless all requested documents are signed and returned. SSB reserves the right to cancel any applicants or deny participation of any enrolled students and retain the deposit and any additional funds paid if the requested documentation is not signed and returned in a timely manner.

For campus-based programs, it is the student’s responsibility to inquire about and obtain all necessary documents, such as medical forms, vaccination records, proof of health insurance, and – if applicable – passports and visas with appropriate expiration date. Failure to obtain the necessary documents, which may hinder participation in the program, does not constitute grounds for withdrawal with refund.

For students who enroll before April 25th, all pre-departure documents are due by May 1st.  For students who apply after April 25, pre-departure documents are due within 7 days of acceptance into the program.

A late fee of $50 will be assessed if pre-departure documents are not complete by the due date.

Email and Text Message Communication:

We will communicate with families by email and text messages in order to facilitate the timely collection of all required pre-departure documents, provide notifications of changes/cancellations, emergency alerts, safety information, and coordinate drop-off and pick-up times.  The frequency of such messages will be limited to what is required for successful pre-program coordination.

By signing these terms you are providing consent to receive emails and text messages from SSB for program coordination purposes.  You can opt out of receiving emails and text messages at any point in time.  To do so for text messaging, simply reply “STOP” to any text message, or notify us in writing.  Once you opt out, you will not receive logistical, emergency, or other information through text.

Phone numbers provided will only be used for program-related communications and will not be shared with third parties for promotional or other purposes.  SSB is not responsible for missed messages, delivery failures, or any consequences.

Application, Screening & Disclosures

At SSB, we are committed to fostering access and inclusion while maintaining a safe, supportive, and empowering environment for all participants. We partner with families through open, collaborative communication to remove barriers wherever possible, to ensure that each student can engage, meaningfully, within our global programs.

Applications are reviewed holistically with the Essential Eligibility Criteria in mind. We may request additional information or input from medical professionals to better understand if and how we can provide appropriate support to facilitate safe accommodations and participation. To support this process, completion of our Plans of Action by the participant and their treatment team may be requiredWe invite early and transparent dialogue about health, wellbeing, or support needs so we can explore reasonable accommodations and set shared expectations for success.

Following an individualized review and interactive process, if it is determined that a student’s needs cannot be safely or reasonably accommodated without fundamentally altering the program or compromising safety, SSB will communicate that participation cannot proceed, with transparency and respect.

Essential Eligibility Criteria

At Summer Springboard, we welcome all age-eligible teens who are excited about exploring their interests through immersive academic and career experiences on a college campus. Our programs take place in shared residential environments on college campuses. There are certain community expectations and campus norms that shape participation. Our eligibility criteria defines the core capabilities needed to engage meaningfully and safely in our programs.

SSB programs are not therapeutic programs and are not designed to provide clinical or mental health interventions. Our focus is on providing students opportunities to explore a major, discover a career path, and experience college life.

Applications are carefully considered and screened to align with these criteria. It is not uncommon for SSB to require supporting documentation or information in the application screening process to confirm eligibility or suitability for program participation. Failure to disclose full medical history may also result in the application not being accepted, additional fees, and/or removal from the program. Please discuss with our team for any further clarification or concerns.

1. Independent Self-Care Participants should be prepared to manage their personal care and medications with limited outside independently.
2. Health & Psychological Stability To ensure that all participants can be supported safely and appropriately, students with a diagnosis or condition that may require specific considerations may be asked to provide additional documentation or medical clearance and demonstrate a period of independent stability for a minimum period of 12 months. This information helps guide the planning of reasonable accommodations and assess that the program environment can provide appropriate support.
3. Physician & Guardian Support A participant’s physician may be required to confirm fitness for travel and participation. Guardians play an important role in supporting disclosure and preparing students for the travel and group environment. *If health circumstances change between enrollment and departure, we ask families to update us so we can reassess accommodations.
4. Openness & Adaptability Students should have a to engage with peers, adapt to cultural differences, and navigate new environments with staff support. Respect, open communication, and a tolerance for discomfort and ambiguity are part of the learning experience.
5. Proactive Communication We encourage participants to communicate directly with SSB staff when they need clarification, support, or adjustments. Staff are trained to respond and problem-solve collaboratively, but students must be able to take an active role in sharing their needs.
6. Resilience to Environmental Stressors Students should expect to encounter; high heat and humidity, cold, altitude, insects, change in diet, change in time zones, sharing spaces, roommates, going without a cell phone or other technology devices and long days with structured schedules. While staff provide orientation and strategies to manage these stressors, participants should anticipate challenges and be prepared to cope with them without continuous external support
7. Physical Abilities To participate fully in the program, students should be capable of engaging in program activities that may involve walking distances greater than one mile, as the campus-based nature of the program involves moving between buildings and classes.
8. Instructional Abilities, Situational Awareness & Judgment Students should be able to understand and follow staff instructions communicated in English, remain aware of their surroundings, and make responsible decisions. While staff provide supervision and guidance, students share responsibilities in maintaining their own safety and contributing to the wellbeing of the group.
9. Independent Travel to/from Departure Point Participants must be able to arrange (or manage) travel between home and the destination airport. (flights, arrival, etc. – unaccompanied minor services may be available with the airline)

Adherence to Conduct & Legal Expectations
Participants must agree to SSB’s Code of Conduct, abide by applicable local laws, and comply with health or preventive measures communicated by staff. Violations may lead to disciplinary action or expulsion (at the participant’s expense), with or without partial refund, depending on circumstances.

Violations of the Code of Conduct will trigger disciplinary action which could include expulsion from the SSB program or a complete elimination or reduction of credited community service hours. While most Code of Conduct violations result in immediate expulsion from the program, there may be instances where a verbal warning or written contract may precede expulsion when deemed appropriate by Program Staff. In the case of expulsion, the student will be sent home on the next available flight at the expense of the student’s parents or legal guardians, even if there is only one day remaining in the program without a refund.