What is the refund policy?

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Refund Policy for In-Person Programs

All refund requests and cancellations must be made in writing and will be calculated according to the date in which Summer Springboard receives such request or cancellation. The application fee is not refundable at any time.


Last Updated: May 27, 2020 – Due to each university’s unique timeline in deciding if and how they can run safe summer programs, we are updating the refund policy.

  • Cancel by May 1: full refund, less $95 application fee converted to a credit valid for two years (for use by the enrolled student or a sibling).
  • Cancel between May 2 and 5 days after the university has decided whether to run programs: full refund, less $95 application fee and $400 deposit which are converted to a credit valid for two years (for use by the enrolled student or a sibling).
  • Cancel more than 5 days after the university’s decision: no refund, all payments are converted to a credit valid for two years. Your student can register for our one-week online program this summer for free (a $795 value).

As universities issue timelines about when they will make a final decision, we will publish them here.

  • Cal Poly (May 26 – cancelled for 2020)
  • – Georgetown (cancelled for 2020)
  • – Boston (cancelled for 2020)

Original Cancellation Policy

  • Before April 1:
    • – Switch programs for free
    • – Cancel without penalty (excluding $95 application fee)
  • Before May 1:
    • – Switch programs for free
    • – Cancel without penalty (excluding $95 application fee)
    • – Rollover 100% of tuition to 2021
  • After May 1:
    • – $300 to switch programs
    • – 50% tuition refundable (excluding deposit & application fee)
    • – Rollover 100% of tuition to 2021
  • After June 1:
    • – $500 to switch programs
    • – 0% refundable
    • – Rollover 50% of tuition to 2021

Terms & Conditions – where it is impossible for us to operate a specific program at a specific location due to reasons outside of our control; we may operate the program at a different location or merge multiple programs; or roll-over the tuition fees to a program into the future.


Refund Policy for Online Programs

In the event a family cancels, the tuition for online programs will be converted to a voucher for 100% of any money paid. The voucher may be used for any Summer Springboard program (online or in-person) in the future and may be transferred to another person. The voucher is valid for two years.

We are not able to provide cash refunds for cancellations from any of the online programs.

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